tk9990 Terms & Conditions

1.1 Acceptance of Terms

By accessing, browsing, or using any part of the tk9990 platform — including the sportsbook, casino, live dealer tables, crash games, slots, or the Finance / Wallet section — you agree to be legally bound by these Terms & Conditions, our Privacy Policy, and our Responsible Gaming Policy. These documents collectively form the entire agreement between you and tk9990.

If you do not agree with any provision of these terms, you must immediately discontinue your use of the tk9990 platform. Continued use after any update to these terms will be treated as acceptance of the updated version.

1.2 Modifications to Terms

tk9990 reserves the right to revise, amend, or replace these Terms & Conditions at any time and without prior notice. Changes take effect from the date they are published on this page. It is your responsibility to review this page periodically. Material changes that affect existing players' rights will be communicated via the contact email associated with your account where reasonably practicable.

1.3 Platform Availability

tk9990 makes reasonable efforts to ensure that the platform is available at all times. However, we do not guarantee uninterrupted access. The platform may be temporarily unavailable due to scheduled maintenance, emergency technical work, or events outside our reasonable control, including network outages, natural disasters, or government action. tk9990 shall not be liable for any loss or inconvenience caused by such unavailability.

2.1 Eligibility Requirements

To register and maintain an active account on tk9990, you must satisfy all of the following conditions at all times:

• You are at least 21 years of age;
• You are accessing the platform as an individual, not as a corporate entity or on behalf of a third party;
• You are not a current or former employee, contractor, director, or close family member of a tk9990 employee or associated company;
• You are not prohibited from gambling by any applicable law in your jurisdiction;
• You have not previously been self-excluded from tk9990 or had an account closed for a breach of these terms.

2.2 One Account Per Person

Each individual is permitted to hold exactly one account on tk9990. Opening or operating more than one account — whether under the same name, email address, device, IP address, payment method, or household — is strictly prohibited. Where duplicate accounts are identified, tk9990 reserves the right to close all associated accounts, void any pending bets, and permanently withhold balances pending investigation.

2.3 Accurate Registration Information

You are required to provide truthful, accurate, and complete information when registering your account. This includes your full legal name, date of birth, and contact details. tk9990 may request documentary evidence to verify your identity at any time. Providing false or misleading registration information is a material breach of these terms and will result in immediate account closure.

2.4 Account Security

You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any other person. tk9990 will not be held liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep your credentials secure. If you suspect that your account has been accessed without your authorisation, you must contact our support team immediately via the contact email listed on this page.

3.1 Accepted Payment Methods

tk9990 currently accepts deposits and processes withdrawals via the following methods: bKash, Nagad, Rocket (Dutch-Bangla Bank), Upay, City Bank, BRAC Bank, Dutch-Bangla Bank direct transfer, Visa, and Mastercard. All transactions are processed in Bangladeshi Taka (BDT). tk9990 reserves the right to add or remove payment methods at any time.

3.2 Minimum and Maximum Deposits

The minimum deposit amount is ৳100. Maximum deposit limits vary by payment method and account verification status. These limits are displayed within the Finance / Wallet section of your account dashboard. tk9990 may adjust deposit limits at its discretion, with or without prior notice.

3.3 Own Funds Requirement

You may only deposit funds that are legally your own. You must not use funds derived from criminal activity, or deposit funds on behalf of any third party. tk9990 applies anti-money laundering procedures and will report any suspicious financial activity to relevant authorities as required by applicable law.

3.4 Withdrawal Processing

Withdrawal requests are processed to the same payment method used for the original deposit wherever possible. Processing times vary by method but are typically completed within 24 hours for bKash and Nagad transfers. tk9990 may require identity verification before processing any withdrawal. Withdrawals will not be processed to third-party accounts under any circumstances.

3.5 Currency

All account balances, bets, winnings, bonuses, and transaction records on tk9990 are denominated in Bangladeshi Taka (BDT). The ৳ symbol is used throughout the platform to denote amounts in Taka. tk9990 does not support multi-currency accounts. Any currency conversion costs incurred by the player through their payment provider are the player's sole responsibility.

4.1 General Bonus Conditions

All bonuses, free bets, cashback offers, and promotional rewards offered by tk9990 are subject to these general conditions as well as any specific terms published alongside the individual promotion. Where a conflict exists between general and specific bonus terms, the specific terms shall prevail.

• Bonuses are only available to players who hold a verified account in good standing;
• Each bonus offer may only be claimed once per player, household, IP address, or payment method unless the promotion explicitly states otherwise;
• tk9990 reserves the right to withdraw or modify any bonus offer at any time without prior notice;
• Bonus funds are separate from real-money funds. Bonus funds must meet wagering requirements before they or any associated winnings can be withdrawn.

4.2 Wagering Requirements

Unless stated otherwise, all bonus funds carry a minimum wagering requirement of 30x the bonus amount before any withdrawal can be requested. Wagering contributions vary by game type: slots typically contribute 100% towards wagering requirements; live dealer games and table games may contribute at a lower rate or not at all. Full wagering contribution rates are published within the individual promotion details.

4.3 Bonus Abuse

Any attempt to abuse, manipulate, or exploit bonus offers — including but not limited to opening multiple accounts to claim the same bonus, using automated software to meet wagering requirements, or employing betting strategies designed to exploit bonus structures — constitutes a material breach of these terms. tk9990 reserves the right to void bonuses, forfeit winnings, and permanently close the accounts of any player found to be engaging in bonus abuse.

5.1 Placement of Bets

All bets placed on the tk9990 sportsbook are final once confirmed. It is your responsibility to verify the details of any bet — including selection, stake, and odds — before confirmation. tk9990 will not accept claims based on misread odds or accidental selections after a bet has been confirmed by the system.

5.2 Obvious Errors

In the event that odds, lines, or game outcomes are published as a result of an obvious technical error, human error, or data feed failure, tk9990 reserves the right to void affected bets and refund stakes to the relevant accounts. An "obvious error" is defined as any odds or result that a reasonable person would recognise as clearly incorrect.

5.3 Prohibited Conduct in Gaming

The following conduct is strictly prohibited on the tk9990 platform:

• Use of automated betting software, bots, scripts, or any form of artificial intelligence to place bets or interact with the platform;
• Collusion with other players or third parties to manipulate game outcomes;
• Exploiting software bugs, glitches, or mathematical errors in any game;
• Any form of match-fixing or knowledge of corrupt sporting events used to obtain an unfair advantage;
• Placing bets on behalf of third parties or operating a betting syndicate through a personal account.

Violation of any of the above will result in immediate account suspension, forfeiture of all balances, and may be referred to law enforcement authorities.

5.4 Game Fairness

All casino games available on the tk9990 platform use certified Random Number Generator (RNG) technology provided by our licensed game suppliers, including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, PG Soft, and Spribe. tk9990 does not alter game outcomes and has no control over RNG results. Return-to-Player (RTP) percentages for each game are published by the respective game provider.

6.1 Responsible Gaming Commitment

tk9990 is committed to promoting safe and responsible gambling practices. We provide a range of tools to help players manage their gambling behaviour, including voluntary deposit limits, session time reminders, cooling-off periods, and permanent self-exclusion. These tools are accessible from within your account settings. Full details are published on our Responsible Gaming page.

6.2 Self-Exclusion

Any player who feels that their gambling is causing harm may request a self-exclusion from the tk9990 platform by contacting our support team. Self-exclusion requests will be actioned within 24 hours. During a self-exclusion period, your account will be suspended and you will be unable to log in, deposit, or place bets. We ask that self-excluding players also consider contacting a professional support organisation for independent assistance.

6.3 Minor Protection

tk9990 takes its responsibility to prevent underage gambling extremely seriously. We implement age verification procedures at registration and at the point of withdrawal. Any account identified as belonging to a person under 21 years of age will be closed immediately, all pending bets will be voided, and any deposits will be returned to the original payment method after deducting any withdrawals already made. We encourage all players with children in their household to use parental control software to restrict access to gambling websites.

7.1 Limitation of Liability

To the maximum extent permitted by applicable law, tk9990 shall not be liable for any direct, indirect, incidental, special, or consequential loss or damage arising from your use of the platform, including but not limited to loss of profits, loss of data, or loss of goodwill. tk9990's total aggregate liability to you in respect of any single claim shall not exceed the balance held in your account at the time the claim arises.

7.2 Dispute Resolution

If you have a complaint or dispute relating to your account, a transaction, or a bet, you must contact our support team in the first instance by emailing [email protected]. We will acknowledge your complaint within 48 hours and aim to provide a full resolution within 10 business days. If you remain dissatisfied following our internal review process, you may seek independent dispute resolution through a recognised alternative dispute resolution (ADR) provider.

7.3 Governing Law

These Terms & Conditions shall be governed by and construed in accordance with applicable law. Any disputes that cannot be resolved through the complaint procedure set out in clause 7.2 shall be subject to the exclusive jurisdiction of the competent courts. By using the tk9990 platform, you irrevocably submit to this jurisdiction.

8.1 Data Collection

tk9990 collects, processes, and stores personal data as described in our Privacy Policy. By registering an account, you consent to the collection and use of your personal data in accordance with that policy. We do not sell your personal data to third parties for marketing purposes. Full details of our data handling practices, your rights as a data subject, and our data retention periods are set out in the Privacy Policy.

8.2 Cookies

The tk9990 platform uses cookies and similar tracking technologies to improve user experience, maintain your session, and analyse platform usage. By continuing to use the platform, you consent to the use of cookies as described in our Privacy Policy. You may manage cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of the platform.

9.1 Entire Agreement

These Terms & Conditions, together with the Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and tk9990 with respect to your use of the platform and supersede all prior agreements, representations, and understandings of any nature.

9.2 Severability

If any provision of these terms is found by a competent court or authority to be invalid, unlawful, or unenforceable, that provision shall be deemed severed from the remainder of the terms. The remaining provisions shall continue in full force and effect.

9.3 Waiver

tk9990's failure to enforce any right or provision of these terms on any occasion shall not constitute a waiver of that right or provision. Any waiver of a specific breach shall not be construed as a waiver of any subsequent breach of the same or any other provision.

9.4 Contact Information

For all queries, complaints, or support requests relating to these Terms & Conditions, please contact our team by email at [email protected]. Please include your registered account username and a clear description of your query to help us respond efficiently. Our support team is available 24 hours a day, seven days a week, including Bangladesh public holidays.